In-House Specialist vs. Outsourced IT Security: Which Is Better?

Pros

Immediate Response

Because they work on-site and have direct access to your systems, an internal cybersecurity team can swiftly provide assistance and respond to security incidents.

Deep Understanding of Business Needs

An In-house IT security staff is familiar with your company's operations and goals. This knowledge enables them to make informed decisions and tailor security measures to match your needs.

Greater Control and Oversight

Designing, building, and managing your organization’s cybersecurity operations gives you greater control over security policies, practices, and access to sensitive data.

Cohesive Team and Company Culture

Hiring your cybersecurity team allows you to select candidates who possess the qualities you seek in an employee and align with your organization’s culture, values, and goals.

Cons

Higher Costs

Recruiting, hiring, training, and retaining your cybersecurity team involves significant expenses. In California, hiring one cybersecurity specialist can cost you $79,526 annually on salary alone.

Skills and Expertise Limitations

Because they’re not experts in every field of cybersecurity, your internal IT security team will have limited expertise in certain niche areas and may struggle with complex cybersecurity issues.

Scalability Challenges

Expanding an internal team to meet changing cybersecurity needs will involve more expenses, time, and effort than scaling an outsourced cybersecurity provider.

Recruitment and Retention

Finding and retaining skilled cybersecurity professionals will be challenging because the demand for such talent outstrips supply. According to the 2022 (ISC)2 Cybersecurity Workforce Study, the global cybersecurity industry faces a 3.4 million worker gap. 

Pros

Expertise and Specialization

Outsourced IT security providers often have a team of specialized professionals with in-depth knowledge and experience in cybersecurity. They offer a broad range of skills and stay updated with the latest security threats and technologies.

Lower Cost

Cybersecurity outsourcing helps small businesses and startups avoid the costs associated with hiring, training, and retaining an in-house IT security team. They also typically only charge you for the services you need, reducing fixed costs.

24/7 Operations

Many MSSPs offer round-the-clock systems monitoring and a vast pool of IT talent, ensuring immediate detection and response to security incidents—even outside regular business hours.

Easy Scalability

Established MSSPs can smoothly scale their services to meet your changing needs. They can accommodate growth or handle temporary surges in cybersecurity requirements without hiring additional staff.

Access to Advanced Tech

Third-party cybersecurity vendors have access to advanced security tools and technologies that would be cost-prohibitive for a smaller in-house security team.

Cons

Less Control on Operations

Because an outsourced cybersecurity team does not work exclusively for you, you won’t have complete control over their processes, timelines, and services.

Dependency on a Third-Party Vendor

Relying on an external provider means your organization's security is partly in the hands of another entity, potentially leading to communication challenges or delays in incident response.

Less Familiarity with the Business

An outsourced IT security provider may take longer to understand your organization's unique processes, requirements, and needs. This could lead to delays and potential misalignment in security strategies.

Potential Trust Issues

Sharing sensitive business data with a third-party vendor is a challenging decision. Partnering with a reputable and trustworthy MSSP is crucial.

Timezone Challenges

Scheduling meetings can be difficult if you outsource your cybersecurity operations to a team at a different timezone. When an urgent IT issue arises, there may also be some delay before the IT team can address it. To avoid this, look for MSSPs offering 24/7 operations.

“I’ve seen both sides of the house: being able to build a team and manage and grow that team over time, as well as looking to offload some of those capabilities to a provider,” said Ray Espinoza, Chief Information Security Office of Inspectiv. “Honestly, I really feel like it depends on where the company is on their existing security journey.”

The decision between in-house vs. outsourced IT security ultimately depends on finding the right balance that best aligns with your business’s size, available resources, goals, and IT needs. If you’re not sure about the current state of your organization’s IT security, ER Tech Pros is here to help!

Whether you need a comprehensive IT assessment, tool and technology recommendations, cybersecurity awareness training, or a fully managed IT and cybersecurity solutions provider, our global team of IT, cloud, cybersecurity, and compliance engineers are ready to give the expert guidance and 24/7 protection you deserve.